Products

Introduction

We at Jefferson State Forest Products believe that your customers deserve the best. Our goal is to provide fixtures that will enhance your produce making it impossible to resist, prompting that ever important impulse buy. We build all of our fixtures to order, not only eliminating costly inventory, but assuring the items are built to your specification and are in the very best condition when arriving at your location. We also offer a custom design service. Please call our office for more information.

For your convenience, we have created an online planner to assist with layout decisions. This proprietary, web-based planning tool has been making it easier for produce managers and designers to create an enticing produce section easily and quickly. Our staff is looking forward to your call and the opportunity to assist you in taking full advantage of the capabilities of the Planner. We will be happy to issue a log-in and password, so that you may save your layout and return to the plan at a later date, or create several plans for consideration. Equipment buyers and produce managers can take a look at the Jefferson Planner by visiting our website at jeffersonstateproducts.com and clicking on the "planner" link.

We are now making the "Original" Super Bin available to all of our customers. Designed to represent the traditional "field bin", the Super Bin conveys the feeling that your produce has arrived directly from the field. We are continuously looking for ways to decrease the cost of shipping and are pleased to introduce one of these new options, the "Flat Pack Super Bin". Designed to conveniently fold down for cost effective shipping or space saving storage, these bins can be stacked four high per pallet, rather than the traditional two per pallet for most fixtures. You may want to consider this option for additional savings when placing your order.

When reviewing our product line please keep the following information in mind:

• Dimensions for our fixtures are listed as "length" first, then by "width" followed by "height". When selecting signs for your order, "length" by "height" is listed, with "landscape" or "portrait" completing the description. The terminology "low profile" describes a sign holder that sits flush on the sign base. We recommend using liquid chalk on all of our chalkboard signs.
• We have assigned an "item code" for each of our products. The code is comprised of a series of letters/numbers followed by the general dimensions of the item. Please use this code and a simple description of the item when ordering.
• Commonly used terms when selecting the choice of shelving for a fixture: "shelf" a shelf that does not slide, "slider" a shelf that slides out, "opposing" shelves on opposite sides of bin, adjacent" shelves next to each other on the front and side of a bin, "surrounding" shelves on all four sides of the bin, "with standards" metal brackets for adjustable shelves.
• Additional terminology that will be helpful: "capping bin" used as an end cap for market runs, "platform" eight inch high base, same dimension of the bin, used to increase the height for creating a tiered display, "bridge" wedge shaped P-Lam strip that sits between two tilting Market Bins placed back to back when used in market run, providing area for optional signs, "signage platform" (used in same application as bridge) wood trimmed for use between tilting Market Bin and Banana Bin when used back to back in market run, "bin divider" used to separate different items when used on the same display surface, "cover plate" to hide negative space when tilt top is used as an island or stand alone, "gapped fields" gaps between the boards for air flow.

Once you have determined which fixtures you would like to purchase, you are now ready to decide on the attributes for your fixtures. You will first need to select the type of wood of which you would like us to manufacture your fixture. Our selection of hardwoods includes White Oak, Big Leaf Maple, and Pacific Madrone, along with a variety of soft woods such as Port Orford Cedar, Ponderosa Pine, and Douglas Fir. Forest Stewardship Council (FSC) wood is available in Hard Brown Maple for an additional charge of $22.00 per bin. Other FSC wood types may be available upon request.

The standard finish for indoor bins used on our products is a clear semi-gloss lacquer which enhances the natural beauty of the wood. If you would prefer, numerous stain colors are available with an additional $27.50 stain charge per bin or table. For two-tone fixtures an additional stain charge will be added for contrasting colors. We only recommend the use of oiled cedar for all of our outdoor fixtures. Some stains are available for use on oiled cedar. Please refer to "Use and Maintenance Guidelines" for more information. When selecting the Signature Bin there is additional charge of $250 for adding your custom logo. This charge includes the cost of the silkscreen template which will be shipped to you upon completion of your order, allowing you to find further uses for your store. For any additional bins requiring the same logo there will be an additional $50 per bin.

Washable P-lam is used for the top of our fixtures for the surfaces that come in contact with food and also on our shelving. P-lam is available in black, gray or sienna terra. Most of our fixtures come with metal brackets and matching protective corners, both are powder coated and are available in black, mocha, and industrial. Please see stain, P-lam, and metal samples. When you have completed your selection, contact our office for a shipping quote before placing your order. For orders totaling $30,000 or more, no additional shipping charges will be added. Our team of sales consultants will be available to answer your questions and discuss your requested delivery date. We will then be able to provide you with a formal quote which will include the shipping charges on your order. This quote is good for 60 days. Upon your final approval, we will then assist you in placing your order.

We offer several payment options for your consideration. You may send a check or money order, and we also accept Master Card and VISA credit cards. A 50% down payment is required on all first time orders, and is also required on any orders over $10,000. If you would like to establish credit with our company, please provide credit references.

We thank you for your interest in Jefferson State Forest Products, LLC and look forward to working with you in the future.

***Prices are subject to change***

FIXTURE & ACCESSORIES (F&A) USE & MAINTENANCE GUIDELINES

Our fixtures are divided into three basic categories: Indoor, Outdoor and Garden. We have designed three types of fixtures with very different characteristics to meet the needs of our consumers. Each category requires specific care and maintenance appropriate for each type of fixture. Please refer to the guidelines for each type of fixture listed below:

ALL JEFFERSON STATE F & A

• Use special care when moving pallet with forklift at time of original delivery
• Do not use banding as grasping point to move pallet
• Remove protective banding only after fixture is in close proximity to final location within store
• Always move fixtures using pallet jack
• If movement by hand is absolutely necessary, lift by bottom edge of fixture only

INDOOR F & A

What to do:

• Be aware of recommended weight limits for display surfaces
• Close slider before moving fixture
• Cleaning should be done by wiping fixture with damp cloth and mild detergent, rinsed with clean damp cloth and dried with lint free towel

What not to do:

• Do not use Indoor F & A in outdoor setting
• Sliding fixtures across floor to move can cause damage. Use pallet jack only for moving fixtures
• Use of slider to pick up bin will cause damage to the slider
• No direct exposure to water (other than cleaning with damp cloth)

OUTDOOR F & A

What to do:

• Use indoor or under covered outdoor area only
• Avoid rough forklift usage, use of pallet jack recommended for moving fixture without wheels

What not to do:

• No direct exposure to water other than cleaning (do not hose down)
• No standing water on surface or beneath feet of fixture

GARDEN F & A

What to do:

• For use indoors or outdoors with direct exposure to the elements
• For use with exposure to water (i.e. watering plants) but no standing water on surface or beneath feet of fixture

Product Assurance

At Jefferson State Forest Products we pride ourselves in achieving 100% customer satisfaction. All of our products are built to precise specifications assuring that they are not only uniform, but are structurally sound. Variations in color are typical and enhance the beauty of the natural grain of the wood.

We stand behind all of our products when they are used within the "Use and Maintenance" guidelines for intended use. "Indoor" fixtures and accessories are designed and constructed to be used indoors with no exposure to outdoor elements. "Outdoor" fixtures and accessories are designed and constructed to be used indoors or outdoors, but under cover with no direct exposure to the elements. Garden fixtures and accessories are designed to be used outdoors and can be exposed to outdoor elements. We recommend the use of oiled cedar only for all of our outdoor fixtures. Please refer to the "Use and Maintenance" policy enclosed with each order.

Please call our office to discuss any concerns that you may have regarding the quality of our products. We appreciate any customer feedback, and apply this knowledge to the continuing improvement of our products, always striving to maintain our standard of 100% customer satisfaction.

Customer Service Request

To report damage to fixtures not associated with shipping or to request service on a product, please call our office at (530) 628-1101 or email us at info@jeffersonstateproducts.com.

Return Policy

Time Frame – Request for return authorization number must be placed within 10 days of receipt of goods. See "Customer Service Request" above.

Wrong Item Ordered – Upon receipt, if you discover you have ordered the wrong item, you can return the purchase at your expense for replacement. A 15% handling fee will be applied. Additional shipping charges will be added to the replacement order.

Wrong Item Received – If you have received an item other than that which you have ordered, we will schedule a pickup for the wrong item and reship the correct item at no additional cost or issue a credit towards the purchase if you would prefer.

Custom Orders – all custom made products cannot be returned and are not refundable.

Shipping Damage - Please inspect all goods as they come off the truck. Mark delivery receipt for any damages. All claims for shortage, defects, and damage must be made within 48 hours of receipt. Claims must include marked delivery receipt and pictures. Failure to follow these directions will result in claims for credit being rejected.

WARRANTY

Jefferson State Forest Products ("JSFP") warrants that its retail display fixtures and related accessories ("F&A") will be free of defects in materials and workmanship. For purposes of this warranty, the term "defects" excludes natural variation and characteristics of the wood in the F&A so long as they do not impair the structural or functional integrity of the F&A.

This warranty is limited to those F&A that are used and maintained in accordance with the conditions set forth in the "Use and Maintenance" instructions provided with the F&A. Failure to use or maintain the F&A in accordance with those instructions will void the warranty.

Except for normal wear and tear or intentional or negligent acts by the JSFP customer or third parties, JSFP will repair or replace, at its sole discretion, defective F&A as follows:

For Indoor F&A: For eighteen months (18) months from the date of delivery of the goods.

For Outdoor F&A: For one (1) year from the date of delivery of the goods.

For Garden F&A: For one (1) year from the date of delivery of the goods.

"Indoor F&A" shall mean F&A that are designed and constructed to be used indoors only with no exposure to the outdoor elements, including rain, snow, or other forms of precipitation or dew.

"Outdoor F&A" shall mean F&A that are designed and constructed to be used indoors or outdoors, but under cover and with no direct exposure to water, rain, snow, or other forms of precipitation or dew.

"Garden F&A" shall mean F&A that are designed and constructed to be used indoors or outdoors.

The remedy specified herein shall be the limited, sole and exclusive remedy for breach of warranty. Incidental and consequential damages are excluded as remedies for breach of warranty.

Except for the warranty expressed herein, there are no other warranties, express or implied, including but not limited to implied warranty of merchantability or implied warranty of fitness.

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